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Participating Frequently
June 1, 2023
Question

Trocar data de nascimento da creative cloud

  • June 1, 2023
  • 2 replies
  • 1497 views

O que fazer para Trocar data de nascimento da creative cloud? coloquei a data errada ao logar no behance mas nao encontro opcao de alterar a data.

2 replies

Participant
April 5, 2025

23/08/1985

Kevin Stohlmeyer
Community Expert
Community Expert
June 1, 2023

If you find that Generative Fill is greyed out for you, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do any of the following:
• Log into Behance with your Adobe ID and enter your Date of Birth.
• Log into your Adobe account and enter your Date of Birth. To learn more, see Error: "Not eligible to use Creative Cloud services".
Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.
https://helpx.adobe.com/photoshop/using/generative-fill.html

Be aware that if you have previously entered a DOB and you are underage, the date cannot be changed. If you have not previously added age verification, and cannot enter your age verification via Behance, Adobe Customer Care can assist you. Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue. Or you can reach out on Twitter at AdobeCare