Trouble installing Photoshop 24.0 and other apps from Creative Cloud on computer with Windows 10

Forum|Forum|3 years ago
October 18, 2022
4 replies
2824 views

I can't install Photoshop 24 and all the latest software from Adobe Creative Cloud desktop app pushed out today. The app says my Windows 10 version is incompatible, but my Windows 10 is version 1909 which just met the minimum requirement suggestion from Adobe. Wondering what's going on?

Windows

This topic has been closed for replies.

A

AllenY.NKAuthor

Participant

@PECourtejoie That may explain it, maybe the CC app limites itself to 20H2. My Windows 10 Enterprise is not LTSC.

@Trevor.DennisNow I think of it, I agree a new thread would be more appropriate. I will sumbit all subsequent new replies in a new thread, thank you!

A

AllenY.NKAuthor

Participant

I promise this reply will be the last one in this thread... I think I found the culprit and woule like anyone who searched for the same issue can have an answer right here.

I just checked, all the new versions of the CC software launched on/after 2022-10-18 requires Windows 10 20H2, expcet for Photoshop. I think it is just because Adobe hasn't update the Photoshop minimum requirements page yet.