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Participant
September 15, 2026
Question

truncated pdf

  • September 15, 2026
  • 2 replies
  • 19 views

Hello there friends

 

I am creating a new design in Photoshop (A3 size, 300 dpi), I go to save it as a PDF to my desktop - I then go to open that PDF and there is an error message within Acrobat Reader telling me that:

 

‘The dimensions of this page are out of range the page content might be truncated’

 

with a strange blank Square behind it that clearly wasn't my original design 

 

I open the PDF file back in Photoshop and it is almost as if there is nothing to the file anymore it shows the image size as just 13 pixels which is of course minuscule, and there is simply nothing really there to open.

 

I open the PDF within Chrome browser and although slightly better it only shows a random quarter of the original image so clearly there is some corruption happening between any design that I create in Photoshop and then save to PDF 

 

Please help! See attached for file details and error messages etc.

 

((Windows 11 on a brand new Surface Pro 12 inch, latest Adobe kit, again all upto date))

2 replies

jane-e
Community Expert
Community Expert
September 15, 2026

@wise_Twinklea663 

 

Is your issue the same (or similar) as the one in this Primary thread?

https://community.adobe.com/bug-reports-711/p-photoshop-on-windows-arm-saves-pdf-with-wrong-dimension-1550813?tid=1550813&fid=711

 

The Problem: When I open these PDFs in Adobe Acrobat Reader DC, I get the following error:

The dimensions of this page are out-of-range - Page content might be truncated.

 

Jane

 

Srishti Bali
Community Manager
Community Manager
September 15, 2026

Hi ​@wise_Twinklea663

 

Thanks for reaching out. I’m sorry for the inconvenience caused. Could you please confirm whether this issue occurs with just one file or with multiple files?

If it happens with a specific file, could you please share the sample files (PDF and PSD both) with us for testing? You can upload the file to a cloud storage service such as Dropbox or Google Drive and share the link with us.

This will help us reproduce the issue and investigate it further.

Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe