Trying to open CS PS4. Getting Error 131:4

I have been using CS PS4 since purchasing. Was working fine. Haven’t used in a couple years, due to moving, deaths in family, health issues, etc. Just tried to use, and receiving Error 131:4. Went to chat, and was given a number of things to try (see below). I couldn’t find some of the files. I did right-click the CS4 application shortcut and select Run as administrator. Didn’t help. Did not un-install and re-install.

Went back to chat, and was told by one, then another that Adobe has shut down all past programs, and they are now forcing owners of those programs to subscribe to their cloud programs.

Has anyone else encountered this? Is there a way to get my CS PS4 working again? I used a number of plug-ins (Topaz, etc.) within PS. Have I lost everything?

If you encounter error 131:4 when trying to open Adobe Creative Suite 4 (CS4) after a long period of inactivity, it is likely related to insufficient permissions or corrupted licensing data. To resolve this, follow these steps:

1. Reset permissions on Adobe folders:

• Navigate to the folder paths such as C:/Program Files/Common Files/Adobe/Adobe PCD and C:/Program Files/Common Files/Adobe/caps.
• Right-click each folder, select Properties, go to the Security tab, and ensure that Administrators and System have Full Control permissions.
• If not, click Edit to grant Full Control.

2. Remove the SQLite journaling file:

• Go to C:/Program Files/Common Files/Adobe/Adobe PCD/cache.
• Delete the file named cache.db-journal if it exists.

3. Synchronize virtualized and non-virtualized Adobe PCD and caps folders (Windows Vista only):

• Copy the Adobe PCD and caps folders from C:/Program Files (x86)/Common Files/Adobe/ to C:/Users/[user name]/AppData/Local/VirtualStore/Program Files (x86)/Common Files/Adobe/.
• When prompted, choose to replace or merge files.

4. Check for low disk space and system resources:

• Ensure your system has enough free disk space and memory.
• Set your Windows clock to the current date and time and restart your computer.

5. Run Adobe applications as Administrator:

• Right-click the CS4 application shortcut and select Run as administrator.

6. Reinstall Adobe CS4 if the above steps fail:

• Uninstall all Adobe CS3, CS4, and Acrobat 8/9 products.
• Delete the folders Adobe PCD, caps, and backup from C:/Program Files/Common Files/Adobe/.
• Restart your computer and reinstall from original media.

These steps address common causes of licensing and permission errors that prevent CS4 from opening after long inactivity. Following them should restore your application's functionality.

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