Type tool and Move tool bug and error while changing specific font.
- September 26, 2022
- 9 replies
- 728 views
Hello, I was being refer here from the support to report two bugs.
Firstly, the type tool is glitching and is not working properly in version of 23.x.x on Photoshop. When I'm trying to change the tool with the shortcuts from the type tool to a different tool (e.g. move tool) it just glitch and doesn't change and I have to repeat the shortcut a few times to a lot of times until it swap. Have in mind that when I click the type tool it change without any problem; it's specificly for the shortcuts.
Secondly, when I'm trying to use a specific font on PS it gives me an error that says "Could not complete your request because of a program error".I tried to reslove this with downgrade to an oldest version of 23.x.x but nothing happen.
In short all the agents tried to reset my preferences on Photoshop and run the program as admin. Also, they reinstalled my drivers.But nothing changed it either fixed one of the problems or non.
My specs for me desktop are:
CPU: AMD 7xxxx
GPU: Nvidia 1600
In conclusion, numerous attempts have been made in the last four hours from four different agents and the problems weren't resolved. The only solution that the last agent gave me was to downgrade back to a 22.5.9 version so I can use Photoshop properly and without any bugs.
