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Participating Frequently
2月 12, 2026 1:37 午前 UTC
質問

Unable to change print settings 95% of the time, always have to restart the program

Almost every single time I go to print a file, whenever I click the Print Settings button, these errors pop up:

The only way to solve this issue has been to completely exit out of the program and restart it. I don’t know why it’s talking about smart objects or even exporting something to the clipboard. I just need to change my print settings to change the paper type/size, make sure Photoshop, not the printer, is controlling the colors, etc. Otherwise everything prints out wrong.

    返信数 2

    davescm
    Community Expert
    Community Expert
    2月 12, 2026 3:19 午後 UTC

    In addition to the advice from Sameer, try holding the spacebar when clicking on Print. That will reset the print dialogue.

    Dave

    翻訳
    Sameer K
    Community Manager
    Community Manager
    2月 12, 2026 3:06 午後 UTC

    Hey, ​@Troy22932790qu23. Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share a video of the issue and the system info from Photoshop Help > System info. Copy and paste it into a text document, then upload and attach it here.

     

    Do you know if this happens with the specific documents? Is this image stored on an external drive or in a folder associated with cloud backup services? Working through a network or external drive is unpredictable & is not recommended. Head here to learn more: https://adobe.ly/3A2G2zK.

     

    Before you go to File > Print, go to Edit > Purge > Clipboard and check if that helps.

    If not, ensure there are no stale preferences in Photoshop. 

    Go to the location of the preference folder below and rename it to backup.

    • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
    • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
    • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2026 > Rename > Adobe Photoshop 2026. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
    • Restart the computer.

    These changes will give Photoshop a fresh start as a new install. Let me know how it goes.

    Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    翻訳