Skip to main content
muhammada20718133
muhammada20718133
Participant
July 27, 2017
Question

unable to edit anything in Photoshop CC

  • July 27, 2017
  • 2 replies
  • 892 views

Hey guys, It has been few days since i have been facing an issue with my Photoshop cc.

Though it open image or document and it show in layer panel but it doesn't appear in work space. That's why I am unable to edit them.

I am attaching screenshot of photoshop. Please help me. You can see file but it's not displayed in work space

This topic has been closed for replies.

2 replies

S
SJRiegel
Legend
July 27, 2017

I see that your view percentage is set to 10%. If the original screenshot was small, it might be nearly invisible at 10% view size. Try setting it to 100%.

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
July 27, 2017

Is Window > Application Frame active?

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

muhammada20718133
muhammada20718133Author
Participant
July 30, 2017

Well when I turn graphic processor off, it worked.

and here is my PS Error log

2017:07:27 19:31:39 : tracked key 0000000000000108 of type struct _ARef * __ptr64 not found : 1 : REQUIRE failed

2017:07:27 19:31:39 : e:\ps15\ps_15_win_x64_daily_retail\20150529.r.88\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

2017:07:27 19:31:39 : tracked key 0000000000000230 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed

2017:07:27 19:31:39 : e:\ps15\ps_15_win_x64_daily_retail\20150529.r.88\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

2017:07:27 19:31:39 : tracked key 0000000000000228 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed

2017:07:27 19:31:39 : e:\ps15\ps_15_win_x64_daily_retail\20150529.r.88\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

2017:07:27 20:07:46 : tracked key 0000000000000240 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed

2017:07:27 20:07:46 : e:\ps15\ps_15_win_x64_daily_retail\20150529.r.88\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

2017:07:27 20:07:46 : tracked key 0000000000000120 of type struct _ARef * __ptr64 not found : 1 : REQUIRE failed

2017:07:27 20:07:46 : e:\ps15\ps_15_win_x64_daily_retail\20150529.r.88\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

2017:07:27 20:07:46 : tracked key 0000000000000238 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed

2017:07:27 20:07:46 : e:\ps15\ps_15_win_x64_daily_retail\20150529.r.88\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices