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themotobooth
themotobooth
Participant
August 19, 2026
Question

Unable to export due to "error"

  • August 19, 2026
  • 3 replies
  • 96 views

I have a photoshop document open. When I try to export it — whether that’s “Quick Export as PNG,” or “Export As,” I am met with an error. The text of the error is “Could not complete the Quick Export as PNG command because of a program error (854aee.3153)” and “Could not complete the Export As command because of a program error (854aee.3153)” respectively. This is a very new install.

 

I looked for this issue and found others had it through the years. I have ensured that Photoshop has full disk access. I’ve also tried with and without the graphics processor. It’s pretty crippling to be completely unable to export my work in any usable format. Renders the program completely useless, effectively.

 

System info:

Apple M1

16GB memory

macOS version 26.5.2 (25F84)

 

Photoshop version 27.9.1

    3 replies

    caring_Flutterb421
    caring_Flutterb421
    Participant
    September 12, 2026

    Since both Quick Export and Export As are failing with the same error, I’d first test with a brand-new blank RGB document. If that also fails, the issue is likely with Photoshop rather than the PSD.

    I’d also update Photoshop to the latest available version and, if the problem persists, try Reset Preferences. If you still get 854aee.3153, posting the Help > System Info output would be useful for troubleshooting.

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    September 8, 2026

    Hey, @themotobooth. Welcome to the Photoshop Community. I am sorry for the delay in reaching this post. For now, I've moved your post to Questions.


    Please update Photoshop to v27.10 via the Creative Cloud desktop app, and check if that helps.

    If the issue still exists, please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.


    Does this happen with any image stored in a specific location? 


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    themotobooth
    themotoboothAuthor
    Participant
    September 11, 2026

    Hey ​@Sameer K , I appreciate the response. The update did not fix the issue. Attached is the info you asked for. Hope you can help me get this fixed soon.

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