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Participant
Aug 15, 2026 2:21 PM UTC
Answered

unable to install photoshop on new Mac. can't seem to find out how to uninstall it either

I have a new Mac and tried to install photoshop.  It stalled at 48%.  won’t move forward can’t uninstall it.

    Derek Cross
    Derek CrossCorrect answer
    Community Expert
    Aug 15, 2026 4:53 PM UTC

    Try using the Adobe Cleaner Tool to remove the application and reinstall Photoshop.
    https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    1 reply

    Derek Cross
    Community Expert
    Derek CrossCommunity ExpertCorrect answer
    Community Expert
    Aug 15, 2026 4:53 PM UTC

    Try using the Adobe Cleaner Tool to remove the application and reinstall Photoshop.
    https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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