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Nedo_B
Participant
October 28, 2025
Question

Unable to launch PS 27.0 Windows

  • October 28, 2025
  • 4 replies
  • 882 views

PS 27.0, it doesn't work for me. It starts up and then simply stops after about 2 seconds without displaying an error message, nothing. Firefly, on the other hand, works perfectly.

{Moved the reply to a new thread for better visibility by MOD}

4 replies

Srishti Bali
Community Manager
Srishti BaliCommunity Manager
Community Manager
October 30, 2025

Hi @Nedo_B 

 

Sorry to hear Photoshop 27.0 isn’t launching correctly. Could you please try the following steps:

 

Once reinstalled, launch Photoshop again and let us know if it works properly.

 

Regards,

Srishti

N
Nedo_BAuthor
Participant
October 31, 2025

sorry, I didn't phrase the question correctly. PS 27.0 starts perfectly for me; I was talking about Gemini Ai Nana Banana.

It dont work for me, Firefly works perfect tho.

 

Greetings, Nedo

K
Kv_SkyDragon
Participant
October 30, 2025

Hey! Can someone plz help me with this? You see, I have Photoshop Latest version "V27.0" in my MSI Katana 15 with 14th Gen Intel core i9 Processor and Nvidia RTX 5050, 16GB DDR5 RAM, 1TB NVME SSD and Windows 11 25H2 installed along with all the latest drivers installed and with windows up-to-date as well. And with my C drive 204GB with more than 100GB+ Free. I'm a designer my profession and I need to use Photoshop all the time. For that very reason I bought this laptop just last month. But ever since the begning its been acting strange. I've done clean install the windows as well wiith all the drivers installed from the manufacturer's website. But nothing works. In Win 11 24H2 it  was the same n now too. Clean Installing windows done, Drivers done, Reinstalling Photoshop and Creative cloud done. What else? There is no extra plugins installed and I've tried disabling Graphics Processor as well but no results. 

Srishti Bali
Community Manager
Srishti BaliCommunity Manager
Community Manager
October 30, 2025

Hi everyone,

 

We’re extremely sorry to hear that many of you are experiencing issues launching Photoshop 27.0 on Windows. We’ve received similar reports from users of other apps such as InDesign and Illustrator as well. In most cases, the issue was caused by outdated Microsoft Visual C++ Redistributables, and updating them resolved the problem.

 

Here’s how to fix it:

  • Download the latest Visual Studio 2015–2022 Redistributables from Microsoft’s official site:  Latest supported Visual C++ downloads
  • Download and install both x86 and x64 versions.
  • When prompted, allow the installer to make changes to your system.
  • Make sure all Adobe apps are closed before installation.
  • Once installation is complete, restart your computer and then try launching Photoshop again.

 

If the issue persists, we’ll proceed with Photoshop-specific troubleshooting steps:

 

Please let us know how it goes — your feedback helps us track and resolve this issue more quickly.

 

Regards,

Srishti

K
Kv_SkyDragon
Participant
October 31, 2025

Nope, its still the same after installing and updating the latest Visual Studio 2015–2022 Redistributables from Microsoft’s official site. Both X64 and X86. PS opens, then I use it for couple of seconds to minutes n then it closes automatically. 

P
PaulusJ
Participating Frequently
October 30, 2025
Hi Jim

Thanks for your advice.
Unfortunately, this doesn't work. I don't know what else to do. I m getting
a bit desperate.

Regards Paul
P
PaulusJ
Participating Frequently
October 28, 2025

Without any errorwarning photoshop 26 does't start up anymore. All the other apps of the adobe creative cloud works perfect. I removed all aps, creative cloud with the cleaner and reinstalled everyting again but no changes. Photoshop is starting up buft halfways it stops and doesnt display. I dont no what ro else. This is done with a windows 11 pc, 16gb, i7. Can anyone help me out

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    October 28, 2025

    Hi @PaulusJ

     

    Thanks for reaching out and sharing the details! Sorry to hear Photoshop isn’t starting up properly. To help us understand better, could you please share a few more details?

    • Did you make any recent changes to your system — such as installing Windows updates, new antivirus software, or browser extensions?

    • Do you see any error message or crash report when Photoshop stops loading?

     

    Also, please try updating to Photoshop version 27.0 and check if that resolves the issue. Let us know how it goes after the update.

     

    Regards,

    Srishti

    P
    PaulusJ
    Participating Frequently
    October 29, 2025
    Hi Srishi
    Thanks for you fast response.

    No there wasnt an update of any kind. I updates my grafic drivers and now
    Im thinking of cleaning my register and update my second graphic driver. Im
    working with an hpall-in-one PC and there are 2 grafic cards. I updated the
    photoshop software to 27 but no result. The software is starting up and
    after the line "initialising" it stops.

    Regards
    Paul
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