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Jörg.N
Participant
Sep 30, 2026 1:46 PM UTC
Question

Unable to Open RAW or JPG Files in Photoshop 27.10 on Windows 11

Im Anfang lies sich Photoshop nicht mehr öffnen. Nach den letzten Updates (Windows und Photoshop) lässt sich Photoshop öffnen, meldet aber beim Öffnen von Bilddateien einen Programmfehler.

Da keine genaue Fehlermeldung existiert kann ich auch nicht sagen, ob Windows oder Photoshop  den Fehler generiert. 

Ich nutze die neueste Windows 11 Pro Version mit allen aktuellen Patches und Photoshop 27.10.0 

    2 replies

    Precious_Foresta2ae
    Participating Frequently
    Oct 9, 2026 7:00 PM UTC

    I'm having the same problem. RAW files won't open and JPG and most image files won't load previews on Bridge with this version of Photoshop installed. Does anyone know if this is fixed in 27.11 update? I'm not risking installing it without knowing. I'm using Photoshop 27.8 since I had to revert to a previous version for it to work. Thank you in advance.

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    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    Sep 30, 2026 2:45 PM UTC

    Hi ​@Jörg.N 

     

    Apologies for this experience. If Photoshop is not opening at all, this could be related to a recent Windows update issue that has been reported by several other users as well. Please refer to the following community thread for more details and suggested workarounds:

     

    Please let me know if the suggested steps help or if you need any further assistance.

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    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
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