unable to parse jpg from facebook in CS6 ok in 26

Forum|Forum|1 year ago
January 20, 2025
3 replies
204 views

Hi,

For the first time (with CS6) I am unable to open a .jpg sent me taken from a facebook site.

I get this if I am sent a photo using WhatsApp, but one taken from fb never before.

The photo is not a whatsApp, its a copy of a copy of a scan sometime, being a WW2 photo.

If I use 26.2 then it opens.

However whilst I try and resolve fuirther problems with the design of 26.2 I am using CS6 still.

have fb started adding somerthing to .jpgs ?

I also cannot open website pics which are .webp and again 26.2 does so, so thats encouraging, for when I can use 26.2 a week gone so far and keep finding issues.

I have to do a screen grab instead, and for parsing jpgs open them into MS paint. why is it Adobe are outgunned by a humble MSpaint ?

Merlin3

Windows

Jeff Arola

Community Expert

Often times files like your jpgs that won't open in Photoshop directly because of an error will open in Camera Raw.

You can try from within Photoshop CS6 by going to File>Open As, then click on the jpg, select Camera Raw from the

Open As drop down and press Open.

Jeff Arola

Community Expert

In addition to Dean_Utian's excellent advice i would add that there is a WebP plugin available for Photoshop CS6

https://github.com/webmproject/WebPShop#installation

D

DeanUtian

Community Expert

I've had issues opening some files with more current versions of Photoshop. Sometimes there may be something in the file that is the cause of the problem. Can you open the file with any other image tool? If so, try save it as a JPG then try Photoshop again.

CS6 is quite an old version and so it is expected that it has deficiencies for what we do today.

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