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bikiran
Participant
May 30, 2026
Question

Unable to Purchase Multiple Adobe Creative Cloud Pro Accounts from Bangladesh – Payment Keeps Failing

  • May 30, 2026
  • 1 reply
  • 6 views

Hello Adobe Community,

I am from Bangladesh and I am trying to purchase 15–20 Adobe Creative Cloud Pro accounts for different clients. However, I am facing persistent payment failures and I am unable to complete the transactions. I am hoping someone from the community or an Adobe staff member can guide me toward a proper solution.


PAYMENT METHODS I HAVE TRIED

Here is a summary of everything I have attempted so far:

• BRAC Bank PLC Debit Card (Bangladesh) → Failed
• Payoneer Mastercard Physical Card → Failed
• Redot Pay Virtual Card → Failed
• BRAC Bank PLC Credit Card (via a family member's Adobe account) → 1st account succeeded, 2nd account failed with error
• Eastern Bank PLC Credit Card (via a friend's Adobe account) → Succeeded

I have attached screenshots of the error messages for reference.


MY QUESTIONS

1. Why is Adobe's payment system blocking multiple sequential purchases from Bangladesh, even when using different cards and accounts?

2. Is there an approved method for purchasing 15–20 accounts in bulk from Bangladesh without facing these payment blocks?

3. Is it possible to get an invoice-based or Purchase Order (PO) payment arrangement through Adobe's Sales team for bulk purchases?

4. Is there an official Adobe reseller in Bangladesh who can handle this volume?

5. Does Adobe offer a 3-year committed plan or multi-year contract for 15 seats of Creative Cloud Pro? If so, what is the pricing for customers in Bangladesh?


IMPORTANT NOTE

I want to make it absolutely clear that I am a legitimate business buyer with no intention of violating any Adobe terms of service or purchasing policies. These accounts are required for verified client projects.

Any guidance from the community or Adobe staff would be greatly appreciated. Thank you in advance.

Kumar Bishojit Paul
Khulna, Bangladesh

This topic has been closed for replies.

1 reply

jane-e
Community Expert
Community Expert
May 30, 2026

@bikiran 

 

This is the Photoshop forum. Please repost to the Account, Payment, & Plan forum.

https://community.adobe.com/account-payment-plan-4

 

Jane