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KRT_
KRT_
Participant
Apr 3, 2020 8:49 PM UTC
Answered

Unable to save files using "Save As" option in Photoshop 2020

So, I was working on a rather important project and I was ready to save the file like any other time. However, when I went to 'file', scrolled down to 'save as' and clicked it, nothing popped up like it would normally. I have previesly saved a file before on Photoshop 2020 with no issues until yesterday and today. Anyway I can try to fix that? Not being able to save my work is a little frustrating. 

 

(I use windows 10)

 

Thank you in advance!

(EDIT: I can't save anything, no matter the file.

EDIT 2: I've also found out I can't open a new file anymore.)

 

    Sunny6
    Sunny6Correct answer
    Participating Frequently
    Apr 4, 2020 5:34 PM UTC

    Uninstall it and then reinstall Adobe Photoshop 2020. I'm sure it works.

    SunNy
    View reply

    59 replies

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    lieslm55545060
    Participating Frequently
    Aug 11, 2020 5:18 PM UTC

    SAME ISSUE. This is making me NUTS.

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      Danny5e7c
      Participant
      Aug 11, 2020 7:21 PM UTC

      I've been intermittently been having this issue. The easiest workaround (not a true solution) is to make a copy (dupe) of your original file before you begin making changes/adjustments. That way, when you are finished, you can just "Save" and your new work will be included.

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        ddargham
        Participant
        Jul 20, 2020 4:53 PM UTC

        I uninstalled and reinstalled and it still isn't working for me. Any other Solution?

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          Amanda74
          Participant
          Aug 2, 2020 9:23 PM UTC

          I am also having the same issue and nothing has worked for me either. 

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            lieslm55545060
            Participating Frequently
            Aug 11, 2020 5:19 PM UTC

            SAME. Ugh.

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              danesim40893620
              Participant
              Jul 10, 2020 2:01 PM UTC

              Its not

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              Sunny6
              Sunny6Correct answer
              Participating Frequently
              Apr 4, 2020 5:34 PM UTC

              Uninstall it and then reinstall Adobe Photoshop 2020. I'm sure it works.

              Translate
              SunNy
              KRT_
              KRT_Author
              Participant
              Apr 4, 2020 7:46 PM UTC

              No luck.

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              Peru Bob
              Community Expert
              Peru BobCommunity Expert
              Community Expert
              Apr 4, 2020 5:25 PM UTC

              Try resetting the preferences.
              To restore preferences quickly using a keyboard shortcut:

              Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
              Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

              from here:

              https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

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              KRT_
              KRT_Author
              Participant
              Apr 4, 2020 7:46 PM UTC

              For some reason I can't even access that, I keep getting a windows error sound. 

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              Derek Cross
              Community Expert
              Derek CrossCommunity Expert
              Community Expert
              Apr 4, 2020 10:44 AM UTC

              Sounds like a file corruption, did you do a lot of work on the document without saving it?

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              KRT_
              KRT_Author
              Participant
              Apr 4, 2020 5:21 PM UTC

              See, that's one thing I should mention. I can't save anything at all, even a fairly small file. Everytime I press 'save as' I get the window's error noise and nothing pops up. 

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