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KRT_
KRT_
Participant
April 3, 2020
Answered

Unable to save files using "Save As" option in Photoshop 2020

  • April 3, 2020
  • 26 replies
  • 159770 views

So, I was working on a rather important project and I was ready to save the file like any other time. However, when I went to 'file', scrolled down to 'save as' and clicked it, nothing popped up like it would normally. I have previesly saved a file before on Photoshop 2020 with no issues until yesterday and today. Anyway I can try to fix that? Not being able to save my work is a little frustrating. 

 

(I use windows 10)

 

Thank you in advance!

(EDIT: I can't save anything, no matter the file.

EDIT 2: I've also found out I can't open a new file anymore.)

 

    Correct answer Sunny6

    Uninstall it and then reinstall Adobe Photoshop 2020. I'm sure it works.

    26 replies

    Show previous replies
    L
    lieslm55545060
    Participating Frequently
    August 11, 2020

    SAME ISSUE. This is making me NUTS.

      D
      Danny5e7c
      Participant
      August 11, 2020

      I've been intermittently been having this issue. The easiest workaround (not a true solution) is to make a copy (dupe) of your original file before you begin making changes/adjustments. That way, when you are finished, you can just "Save" and your new work will be included.

        D
        ddargham
        Participant
        July 20, 2020

        I uninstalled and reinstalled and it still isn't working for me. Any other Solution?

          A
          Amanda74
          Participant
          August 2, 2020

          I am also having the same issue and nothing has worked for me either. 

            L
            lieslm55545060
            Participating Frequently
            August 11, 2020

            SAME. Ugh.

              D
              danesim40893620
              Participant
              July 10, 2020

              Its not

              Sunny6
              Sunny6Correct answer
              Participating Frequently
              April 4, 2020

              Uninstall it and then reinstall Adobe Photoshop 2020. I'm sure it works.

              SunNy
              KRT_
              KRT_Author
              Participant
              April 4, 2020

              No luck.

              Peru Bob
              Community Expert
              Peru BobCommunity Expert
              Community Expert
              April 4, 2020

              Try resetting the preferences.
              To restore preferences quickly using a keyboard shortcut:

              Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
              Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

              from here:

              https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

              KRT_
              KRT_Author
              Participant
              April 4, 2020

              For some reason I can't even access that, I keep getting a windows error sound. 

              Derek Cross
              Community Expert
              Derek CrossCommunity Expert
              Community Expert
              April 4, 2020

              Sounds like a file corruption, did you do a lot of work on the document without saving it?

              KRT_
              KRT_Author
              Participant
              April 4, 2020

              See, that's one thing I should mention. I can't save anything at all, even a fairly small file. Everytime I press 'save as' I get the window's error noise and nothing pops up. 

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