Unable to update Photoshop CS5
I recently installed my copy of Photoshop CS5 on my new Windows 10 computer. I deactivated my copy on my old Windows 7 computer. My copy was an upgrade license from CS4 to CS5. I think I messed up the install because when it asked for the license key, it just accepted the CS5 license and did not ask for the CS4 base license like it had done in the past.
Now I cannot update my copy to the latest patches, as such, I cannot get the RAW format to work with my camera in Photoshop. When I try to update, Adobe Application Manager downloads the file but says "There was an error downloading this update. Please quit and try again later." The customer support link that shows with the error says 'Upgrade error: "This serial number is not for a qualifying product"'.
I tried to uninstall Photoshop with the WinCS5Cleanupscript that Adobe provides, but after re-installing I still have the same problem. Any thoughts?
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