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PaulTerry
Inspiring
April 28, 2024
Answered

Unable to use Generative Fill

  • April 28, 2024
  • 1 reply
  • 524 views

When I try to use generative fill, I keep getting the following error

I am using a Windows 11 i9 laptop, with a RTX4080 and 32GB RAM, running the 25.9.0 Beta release of PS. I also get the same message on the 25.7.0 release. I have a wifi connection with 350Mbps download and 50Mbps upload 

This topic has been closed for replies.
Correct answer PaulTerry

Thank you. I had other issues, so I reverted to factory settings and reinstalled all software. Generative AI is working again now

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
May 13, 2024

@PaulTerry Check your Windows Defender/router settings to make sure Adobe Firefly and Photoshop are whitelisted/allowed.

P
PaulTerryAuthorCorrect answer
Inspiring
May 13, 2024

Thank you. I had other issues, so I reverted to factory settings and reinstalled all software. Generative AI is working again now

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