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Participant
September 2, 2025
Question

Unable to use Photoshop API

  • September 2, 2025
  • 1 reply
  • 132 views

Hi,

My Adobe Case reference is ████████████████

My profile id is ██████

I purchased Creative Cloud Pro and Adobe Firefly Pro using my company "S██████".

My requirement it to use PhotoShopAPI (Cloud) for image enhancement and background-removal.

I made a new account and purchased these two products as in ChatGPT it told me that the Cloud-API service is only avaiable in FireFly services for Enterprises only.

But still I can't find it enabled while creating a new project and trying to add an API.

PII removed by moderator

1 reply

creative explorer
Community Expert
Community Expert
September 5, 2025

@shivul_5194 The issue isn't with your accounts or purchases, but rather with the specific API you need and how it is packaged and made available. The key distinction is that Photoshop API is a separate service from Firefly Services, even though some of the features overlap. The issue is simply that you were looking under the wrong API family. You don't need to purchase Firefly Pro specifically for this. The "image enhancement" and "background removal" capabilities you want are part of the Photoshop API.


 

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