Unable to Verify The Subscription

Forum|Forum|8 hours ago
August 21, 2026
3 replies
30 views

I have paid for subscription of Photoshop and it worked wonderfully in my Desktop PC however I am having problems with installing same photoshop in my Other pc when I should be able to install it in at least 2 pc. all the requirements are fulfilled but still it shows error code 190. I have tried to speak to customer service as well but they seems to stop responding after listening to the problem how should I proceed.

D Fosse

Community Expert

Error code 190 means your computer doesn’t meet the minimum system requirements:

https://helpx.adobe.com/download-install/apps/troubleshoot/error-codes-150-199/error190.html

V

vicky36272873ko0lAuthor

Participant

Yes I have checked the system however I fail to see what might be the cause as I am running photoshop just fine with almost same hardware. I am leaving a screen shot of system specifications. please guide me what might be the problem.

davescm

Community Expert

@vicky36272873ko0l On the face of it, the system info you show does meet the requirements for Photoshop . However, did you carry out the checks in line 2 of the link provided by D Fosse i.e. ensuring Windows is up to date? It is also worth checking that system files are not corrupt

To check for updates use in windows use System > Windows update click check for updates and update as required.

If that does not resolve the issue:

1. Go to the windows search bar and type cmd. Then right click on command prompt and choose run as administrator.
2. Type DISM /Online /Cleanup-Image /RestoreHealth and press Enter
3. Once DISM is complete Type sfc /scannow

The steps above will repair any corrupt windows system files. More details here : https://support.microsoft.com/en-us/windows/experience/backup-recovery/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files

Restart then try the Photoshop installation again

Dave

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.