Unable to watch tutorial for Photoshop on Adobe Learn

Forum|Forum|9 months ago
July 1, 2025
3 replies
428 views

Hello! I'm having a problem opening a tutorial on Adobe Learn

https://www.adobe.com/au/learn/photoshop/in-app/create-black-and-white-photo-effect?learnIn=1&locale=en-AU#

The link "Begin tutorial in Photoshop" downloads a .dmg installer for Photoshop. I already have the desktop version on my Macbook Air M2 2022

This happened with Safari, then Chrome, most recent versions. I was logged into Adobe account in both.

Does someone in the community know of a solution?

Thanks

Correct answer Ged_Traynor

@emargie not sure why Adobe do it this way sometimes, but what you are supposed to do is double click on the Photoshop_Set-up to run it, it should then open up the tutorial in Photoshop, just tested on my Windows 11 system and all it does is open up the Creative Cloud app

Edit: found a workaround, do a search for "Create a black and white infrared photo effect" in the Photoshop Discover panel, and it should run from there

E

emargieAuthor

Participant

@Ged_Traynor just to update in view of your suggestion of accessing in search bar. It works for me now, it seems once the content is downloaded everything is fine. Your answer is the right one. Thanks again!

E

emargieAuthor

Participant

@Ged_Traynor thanks so much! It did work after opening the download and drilling down to the location of the tutorial in Discover Panel.

Searching within Photoshop couldn't load the content and I opened the downloaded file from Adobe Learn as it might contain the files. It brought the Photoshop screen to the front but nothing else seemed to happen.

Then went to the opening panel of Discover in Menu bar, under Browse, chose Hands-on Tutorials, Photo Editing, then Enhance color in photos. Was able to access there and others are available too. Perhaps the download from Adobe Learn has all the content files, or perhaps it might have worked from this route without the download.

It's a great tutorial and worth sorting this out to access these.

Ged_Traynor

Correct answer

Community Expert

@emargie not sure why Adobe do it this way sometimes, but what you are supposed to do is double click on the Photoshop_Set-up to run it, it should then open up the tutorial in Photoshop, just tested on my Windows 11 system and all it does is open up the Creative Cloud app

Edit: found a workaround, do a search for "Create a black and white infrared photo effect" in the Photoshop Discover panel, and it should run from there

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