Undue freezing and RAM overflow with the Remove Tool

Question

When using the Remove Tool, occasionally, Photoshop freezes, start using all of the available RAM, and stay frozen for a while until it cancels the operation, indicating “not enough memory (RAM)”.Notably, this happens even when removing very small areas (e.g., 10 px wide), while the program usually runs smoothly and has absolutly no difficulty handling way bigger areas in a timely manners. In other words: the RAM hording and overflow looks like a bug, and not a result of me asking too much with my system.Additionnally, bug or not, the user should be able to cancel the ongoing operation (typically by pressing the Escape key), rather than staying stuck for a full minute, waiting for Photoshop to inevitably cancel it.

AxelMatt · Answer

In a first step try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/reset-preferences.html

It's recommended to backup your settings before resetting the preferences.

See here: https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/backup-and-restore-preferences.html

If this doesn't help we need more informations about your system. Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

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