Upgrade form PS 24.0 installed with standalone installer to 24.7 not possible

Forum|Forum|1 year ago
January 14, 2025
2 replies
698 views

First of all I need the 24.7 Version.

I had to reinstall my PC and all PS applications.
Installing the latest 26.2 Version was no problem but I need the 24.7 Version also. I called Adobe and thes provided me a download link, this link is for 24.0 only. According to the support Agend they can't provide me with the 24.7 .
Running creative Cloud updater leaves my 24.0 at the same version. (24.0)
Ist there a way to upgrade to the latest 24.7.x version, and how is it done? Any Ideas are welcome
Running Windows 11 latest version as per today.

Windows

davescm

Community Expert

Officially support is for the last two versions only i.e. v26.2 and 25.12.1 although v22.2 is still available for download, to use with older files that require the now removed, 3D functionality.
v24.x is not now supported, so you were lucky to get a link from the Adobe agent. No download links are available for 24.7 it can only be selected in the CC app if you already have it downloaded and installed.

Dave

danieltroko

Participant

Why can't we download 24.7 now? So we have to buy Substance Painter or another additional $$ app? Pretty horrid customer experience. Shame on Adobe.

davescm

Community Expert

@danieltroko What has Substance Painter got to do with 24.7? 24.7 did not support 3D functions any more than 24.0 did.

3D functionality in Photoshop was always limited, and quite flaky in Photoshop and, after 22.2, it was discontinued although it took several releases before the menu items were removed.

The choice was to rewrite the 3D functions completely to use DirectX/Metal APIs or remove it. Adobe chose to remove it.

https://helpx.adobe.com/photoshop/kb/3d-faq.html

Dave

Mohit Goyal

Community Manager

Hi there,

Any specific reason you are looking for the Photoshop 24.7 version? Check out the following document and see if it is possible with Adobe Creative Cloud when you look for the previous version of Adobe apps: https://adobe.ly/4ajN0hr

Thanks,

Mohit

W

wysiwygotAuthor

Inspiring

Mainly a Resource Problem. I use it during traveling and my maptop is not that powerful.
e.g. liquify wont run due to not enough memory.

Thanks for answering

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