USB-Hub crashes photoshop after the latest update
My photoshop keeps crashing when I try and open up a new or existing document when I have my pluggable usb 3.0 hub docking station plugged into my computer (that has a windows OS).
I had contacted support and we did remote help. We found out that it was the docking station that was causing the issue. However, I need the docking station for my job and hobbies. They told me it wasn’t supported, but it had been working fine for about a year (that I’ve had it) up until yesterday when I opened PS for the first time since the 27.5 update.
I did realize after the conversation with the represenative that I was speaking with that I can plug the hub back in after opening photoshop, getting things loaded, and continue to work as normal. However, I shouldn’t have to unplug and plug my dockng station in every time I want to use photoshop since this update.
I’m hoping that since it’s only been a couple of days since the update that a patch will come out to resolve this issue. I was told to make a post on the community forums here to make note of it. So, that is what I’m doing. I’ve also sent in a crash report earlier in the day.
Any troubleshooting ideas would be a big help!
