using a subscription outside the country

Forum|Forum|1 year ago
January 15, 2025
2 replies
466 views

Dear, since the subscription is not available in my country I have a technical question. I have a relative in Germany who can subscribe to a certain plan, the payment will go monthly from Germany, but the use of Photoshop and Lightroom will be permanent from my country with a different IP address than the subscription.

Is that possible?

ty for the time

Windows

K

KRISTIJAN_IGNJATOVSKIAuthor

Participating Frequently

North macedonia.there are partners but they don't sell individual licenses.

jane-e

Community Expert

@KRISTIJAN_IGNJATOVSKI

No, that would break the licensing agreement. Some countries work with Resellers. What country are you from?

Jane

K

KRISTIJAN_IGNJATOVSKIAuthor

Participating Frequently

Jane hi,i found this on internet and is basicly what i am asking for,and here says its possible.

Yes, you can use Photoshop outside of the country of your subscription. The Creative Cloud subscription is linked to your Adobe ID, not the IP address of the computer being used 2. However, your Adobe ID, payment details, and the purchase you made from must all be associated with the same country 1. If you move to another country, you can change the country associated with your Adobe account when you subscribe to a new plan 3.

Peru Bob

Community Expert

Just because something is possible doesn't make it legal to do.

Try contacting Adobe customer service for options:

(Make sure to allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecareivated.

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