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Participant
November 21, 2024
Question

Video import problem after update 26.1.0

  • November 21, 2024
  • 1 reply
  • 160 views

Importing Video Frames To Layers, or just  opening a short video-clip fails to a very long import/-time, and when it does open all I see is an empty window. I have tried changing the "Adobe PhotoShop 2025.app" to run using Rosetta, but then it is impossible to import any video at all. All videofiles shop up as light grey, and I can not click on the files. This was no problem before the update. I´m using a Apple Silicon M2 Pro 32 GB ram.

 

Help please

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1 reply

jane-e
Community Expert
Community Expert
November 21, 2024
quote

I have tried changing the "Adobe PhotoShop 2025.app" to run using Rosetta

By @crea2r_6486

 

I've moved your post from Creative Cloud Desktop to the Photoshop forum.

 

Jane