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bhupen4
Participant
August 16, 2018
Answered

Wacom Intuos/pen windows 10 button click and drag issue

  • August 16, 2018
  • 7 replies
  • 30616 views

I am having a very annoying issue with the wacom pen on windows 10.

One of my pen buttons is set to pick existing color from the canvas. But every time I click and drag holding the pen button, I experience an initial drag.

So the color is sampled first time which I click on the canvas (holding the button). But when I drag the pen to sample adjacent color it does not pick the new color. Only after significant movement it starts to sample new color as I move the pen.

Hope this was clear. Appreciate any help on this as this becomes very annoying to work with.

Thanks!

Correct answer Martin_Bns

Hi there, try this, if it's not working 100% let me know.

Wacom Tablet Properties - Mapping - Untick "Use Windows Ink"

Cheers,
Martin

7 replies

TexanMama
Participant
September 1, 2021

SWEET JESUS thank you.

Participant
October 8, 2020

Hi, I was having the same problem in google chrome,  I couldn't select any text neither drag a tab out to be a window.

I'm adding this because with older wacoms (I have a Wacom Bamboo CTH-470) the route is a bit different

Wacom preferences/Pen/Tracking/Pen Mode/Mapping

and there disable "Use Windows ink"

 

If after that you loose the pen pressure in Photoshop, here are the instructions:

https://www.youtube.com/watch?v=gf8IOQF3BC0

Solution: Chrome and Wacom issue

 

One more thing, if you are doing a right click and you get a circle and everything is stuck in your PC cause you can't select a thing, here are the instructions to fix that error:

https://www.youtube.com/watch?v=KZkWMneKiuo

Wacom - Annoying Right Click Circle - Windows 10 Solution

 

I'm just adding everything in this post cause all those problems come together, hope that's helpful!

Participant
October 8, 2020

Same post just corrected (please delete the former one)

 

Hi, I was having the same problem in google chrome, I couldn't select any text neither drag a tab out to be a window.

I'm adding this because with older wacoms (I have a Wacom Bamboo CTH-470) the route is a bit different

Wacom preferences/Pen/Tracking/Pen Mode/Mapping

and there disable "Use Windows ink"
https://www.youtube.com/watch?v=v6SFw7A_Uok 
Solution: Chrome and Wacom issue


If after that you loose the pen pressure in Photoshop, here are the instructions:

https://www.youtube.com/watch?v=gf8IOQF3BC0 
How to FIX Pen Pressure not working in Adobe Photoshop | Works in Every version of Adobe Photoshop

 

One more thing, if you are doing a right click and you get a circle and everything is stuck in your PC cause you can't select a thing, here are the instructions to fix that error:

https://www.youtube.com/watch?v=KZkWMneKiuo 

Wacom - Annoying Right Click Circle - Windows 10 Solution

 

I'm just adding everything in this post cause all those problems come together, hope that's helpful!

Participating Frequently
August 5, 2021

Thank you so much!! Very helpful post!!!

pepe.38931230
Participant
June 13, 2020

Hi! im having this issue, I cannot drag when I press the pen in my tablet.

I unticked the "Use windows ink"

 

I have a Intuos M tablet CTH-680 / Windows 10 / All updates

Participant
March 19, 2020

OMFG Thank you Martin! I'm a video editor using premiere who recently switched to PC from mac. Tablet worked fine on the mac but this was driving me f ing mad, unticking the windows ink box worked for me. 

Community Expert
August 16, 2018

Sounds like a Windows Ink issue with the Wacom driver.  It doesn't like to get along with Windows 10 and Photoshop.  A lot of issues in the past few months

Participant
April 30, 2020

100 thumbs up.  "Upgraded" from an Intuos 2 to Pro and it was driving me nuts till I fount this!

 

Martin_Bns
Martin_BnsCorrect answer
Inspiring
August 16, 2018

Hi there, try this, if it's not working 100% let me know.

Wacom Tablet Properties - Mapping - Untick "Use Windows Ink"

Cheers,
Martin

bhupen4
bhupen4Author
Participant
August 17, 2018

Wacom Tablet Properties - Mapping - Untick "Use Windows Ink"

This helped. But when I reopened Photoshop, it lost pen pressure.

Sahil.Chawla
Adobe Employee
Adobe Employee
August 16, 2018

Hi Bhupen,

As you're experience a click / drag issue with the wacom pen, could you please let us know which version of Photoshop you're working?

Could you please check and make sure that you're using the latest version of wacom drivers?


Also, if there are any pending windows updates please install them.

Regards,
Sahil

bhupen4
bhupen4Author
Participant
August 17, 2018

Using 19.1.5

All drivers/windows are updated.