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Blaine Tanuki
Blaine Tanuki
Participant
January 11, 2024
Question

Weird Photoshop Selection Problem

  • January 11, 2024
  • 1 reply
  • 570 views

Hello. There's been this weird bug in Photoshop that's been on going for a year+. I didn't say anything cause I assumed it would be fix in one of the patches. But it still happens. Basically- sometimes when I'm on the selection tool it would just randomly "not let me do anything any more". ESC does nothing. clicking on anything does nothing. I basically am forced to task manager close the program down and restart. It's very distruptive. Please fix.

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    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    January 11, 2024
    quote

    sometimes when I'm on the selection tool

    By @Blaine Tanuki

     

    I haven't heard this reported by anyone else. Can you tell us more?

    • Which selection tool are you using when your your screen freezes?
    • Have you made a selection or just clicked on one of the selection tools?
    • If you've made a selection, can you deselect?

     

    Also, please tell us your OS version and Photoshop version. What is your GPU?

     

    I've moved your post from Creative Cloud Desktop to the Photoshop forum for you.

     

    Jane

      B
      bikbooi
      Participant
      April 24, 2024

      Same thing happening on Macbook Air M2, latest OS. 

      Sometimes when using rectangle selection tool, photoshop becomes completely unresponsive and starts using 35GB of ram (I have 8gb?) and the "Image" tab opens up and stays open (can't be closed). Can not click on any other tabs or tools, can't save, can not quit, only force quit ..

      L
      Lumigraphics
      Legend
      April 24, 2024

      How much space is free on your internal drive? This sounds like Photoshop running out of RAM and scratch disk space. 8GB is marginal for running Photoshop, you really should have 16GB or more, and you need lots of free space on your drive.

      https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

      Can you post your system report? Help->Sys Info menu

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