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J
James Schei
Inspiring
October 19, 2024
Question

What happens to my portfolio if I have to quit CC for a while due to no internet?

  • October 19, 2024
  • 1 reply
  • 316 views

Hello all,

Another quick question.

I may lose internet access.

Can I pause or stop my cc subscription and come back and still have my portfolio

or do I lose all that work?

   Thanks for any help,

       James Schei

 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
October 22, 2024

Hey, James. Welcome to the Photoshop Community. I'll help you with your question for now. 

 

You need to have a paid and active Creative Cloud plan to continue using Portfolio. When you cancel your plan:

1 - Your site goes into grace period mode – this keeps your site live for 14 days after the cancellation has occurred. 

 

2 - After 14 days, your site comes offline but can still be accessed via the Editor at https://adobe.ly/3C3sapo where you can continue to edit your site and republish it in the future

 

You can find more details here: https://adobe.ly/4eTHbIX

For technical questions or feature requests, you must reach out directly to the Portfolio Team:  https://adobe.ly/3C6diGM;

 

Thanks! 

Sameer K

(Use '@mention' to tag me when you reply)

J
James ScheiAuthor
Inspiring
October 22, 2024

Sameer K @mention 

Thanks for the info. I see the 14 days live part  

Is there a time limit on how long it stays and can be republished ?

I could not find that info in the links you gave. 

Thanks,

   James S

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
October 23, 2024

Hey James! 

Please feel free to submit a request to the Portfolio support team for further help on this. Thanks! 

 

Sameer K

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