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aknataitis
Participant
Jun 25, 2026 5:42 PM UTC
Answered

What is up with the current update? NONE of my preferences or workspace stay when restarting, and I had to uncheck the graphics processor in order to keep from freezing. Any suggestions on how to get Photoshop back to running smoothly?

How to get the preferences or workspace to stay when restarting?

    D Fosse
    D FosseCorrect answer
    Community Expert
    Jun 25, 2026 6:39 PM UTC

    The very first thing to do is a complete reset of preferences. There is most likely corruption here. Go into your user account and find the “Adobe Photoshop 2026 Settings” folder. Move it to the desktop so a new one can be rebuilt. This returns the application to clean, out-of-the-box factory state.

     

    If that doesn’t help, a deeper look. Then something is preventing preferences from being correctly written at shutdown. That could be a permissions issue in your OS user account. It could also be a GPU that crashes or prevents the proper shutdown sequence. Or something else causing irregular shutdowns. 

    2 replies

    D Fosse
    Community Expert
    D FosseCommunity ExpertCorrect answer
    Community Expert
    Jun 25, 2026 6:39 PM UTC

    The very first thing to do is a complete reset of preferences. There is most likely corruption here. Go into your user account and find the “Adobe Photoshop 2026 Settings” folder. Move it to the desktop so a new one can be rebuilt. This returns the application to clean, out-of-the-box factory state.

     

    If that doesn’t help, a deeper look. Then something is preventing preferences from being correctly written at shutdown. That could be a permissions issue in your OS user account. It could also be a GPU that crashes or prevents the proper shutdown sequence. Or something else causing irregular shutdowns. 

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    aknataitis
    Participant
    Jun 25, 2026 7:20 PM UTC

    Thank you!  I will try that.

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