Inspiring

Question

WHERE DID MY FREE TRIAL EXTENSION GO!?

Forum|Forum|1 year ago
May 26, 2024
4 replies
2817 views

I mean, if a Adobe were a chicken.... I would not be able to stop myself from (violence removed).

Why do you put in my account, that I can extend my 7 day trial if I need more time.......... Obviously........... I'm not going to extend from the point in which I have 3 days left....

I'm going to want to extend from when I only have 1 day left.........................

Logical right?

So I come back today to extend the trial, because 7 days isn't enough to test 100 complex pieces of software..... THE TRIAL EXTENSION IS GONE. NO LONGER AVAILABLE.

I hate Adobe so much, I am personally going to spend my own money, on advertising alternative products.

[Abuse removed by moderator]

I HOPE THIS OVERSATURATED OVER EMPLOYED COMPANY WHITHERS AND DIES.

Windows

jane-e

Community Expert

@ArtaCreative

You could have also gotten 7-day free trials of the individual apps one at a time: https://www.adobe.com/downloads.html

Jane

D Fosse

Community Expert

Obviously you can't "extend" a trial. If you could, everybody would be doing it, all the time.

Here's the official word: "Adobe does not offer repeat free trials for the same product. Free trials that require purchase information upfront will convert to paid membership if they are not canceled before the trial period ends. But the free trial period cannot be extended or repeated."

https://www.adobe.com/downloads.html

W

william_9796

Participant

You're very much incorrect about that.

davescm

Community Expert

@ArtaCreative That is twice this week that your posts have had to be edited for abusive language. Please keep your posts in line with the forum guidelines. https://community.adobe.com/t5/using-the-community-discussions/adobe-community-guidelines/td-p/4788157

Dave

didiermazier

Community Expert

You should contact the customer service. Here you will only find users as yourself trying to help each other and share ideas and solutions.

A

ArtaCreativeAuthor

Inspiring

Sorry, I just always feel jerked around whenever I'm dealing with Adobe. It's so annoying.

I figured out how to get the trial extension..... I had to cancel the first trial/impending charge, and then explain why - and then it re-unlocked the trial extension offer. I just don't understand why offer it openly on day 4 in my account without me having to do anything, and then make it vanish, and then make me go searching on it through a web of cancelation pages.

Anyways, there are Adobe trial extensions. They will offer it to you in your account page around day 4, if you don't take it, it will vanish, and then you have to go through cancellation in order to get the extension offer again.

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