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tonys3302443
Participant
December 1, 2016
Answered

Where is the product key in CS2?

  • December 1, 2016
  • 1 reply
  • 14905 views

Years ago Adobe did a promo on facebook with a free download of its product key for photoshop CS2. I still have it on my computer and it works great for my needs but its time to upgrade the computer and I can't find the product key probably because I copy and pasted it from facebook. How can I find the product key in photoshop that is on my computer now so when I do the reinstall on the new computer I will have it?

    This topic has been closed for replies.
    Correct answer D Fosse

    I don't know anything about facebook, but a "promotional" free download seems unlikely.

    What did happen a while ago was that the CS/CS2 activation servers were shut down for technical reasons. That meant users could no longer reactivate the software if they needed to reinstall.

    In order to not leave existing customers out in the cold, a non-activation version was made public, along with a special serial number that didn't require activation. This is still up, see link above.

    Note that this is for paying customers who already have a CS/CS2 license. It is not a "free" version - although as old and obsolete as it is, enforcing this is probably not a high priority.

    1 reply

    John Waller
    Community Expert
    Community Expert
    December 1, 2016

    Are you upgrading to a Mac or PC? New Macs cannot run CS2.

    The CS2 activation servers were shut down years ago so any key you used in the past will not work now.

    Adobe has made available a non-activation version of CS2 for CS2 owners. To re-install you must download the new non-activation version and use the new serial number provided on that page. Your existing serial number will not work.

    "Activation server unavailable" error in Adobe CS2, Acrobat 7, and Audition 3

    tonys3302443
    Participant
    December 2, 2016

    Staying with PC. So it was a temporary gift? When I download the non activation CS2 does it need to be on the old PC with the current CS2? Or, can it be on the new PC that has no CS2 currently installed,

    D Fosse
    Community Expert
    D FosseCommunity ExpertCorrect answer
    Community Expert
    December 2, 2016

    I don't know anything about facebook, but a "promotional" free download seems unlikely.

    What did happen a while ago was that the CS/CS2 activation servers were shut down for technical reasons. That meant users could no longer reactivate the software if they needed to reinstall.

    In order to not leave existing customers out in the cold, a non-activation version was made public, along with a special serial number that didn't require activation. This is still up, see link above.

    Note that this is for paying customers who already have a CS/CS2 license. It is not a "free" version - although as old and obsolete as it is, enforcing this is probably not a high priority.