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Khushboo34177471ty9b
Participant
December 11, 2023
Question

white boxes around images in photoshop

  • December 11, 2023
  • 3 replies
  • 227 views

After placing an image in artboard, there are white boxes which appear around the image. y is it? to make it go i have to then transform the image to big and small and then it goes away... its not only happening on my laptop but also my colleagues laptop...is it some version defect?

 

 

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    3 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    December 11, 2023

    @Khushboo34177471ty9b First make sure you are on Photoshop v 24.7 or 25.2 - then go to Photoshop Technology Preview> Check "Disable Native Canvas" restart PS.

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      December 11, 2023

      To verify if the GPU is involved (as @Bojan Živković11378569 already surmised) try turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop. 

      Bojan Živković11378569
      Community Expert
      Bojan Živković11378569Community Expert
      Community Expert
      December 11, 2023

      Probably problem with GPU. Can you post content of Help > System Info?

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