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Participant
December 1, 2023
Question

white boxes on objects when moving ..new updated 25.0.2

  • December 1, 2023
  • 2 replies
  • 434 views

I get a white box on a object a image or anything when I try to move it in PS 25.0.2

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2 replies

AxelMatt
Community Expert
Community Expert
December 1, 2023

Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it helps, you can check out the steps suggested here:  https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

 

Another try is to enable the Older GPU Mode option in "Preferences" > "Technology Previews" > "Use Older GPU Mode (pre 2016)".

 

Then goto "Preferences" > "Technology Previews" and enable "Disable Native Canvas". Restart Photoshop. Please note: This option isn't available in Photoshop 25.1

 

If this all doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Participant
December 1, 2023