Inspiring

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Why are the Photoshop Width and Height Ratio number boxes greyed out?

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Hello Adobe Community,

Why are the Width and Height Ratio number boxes greyed out?

I used to be able to select a Fixed Ratio with the Marquee Selection tool.

Is that no longer possible?

Thank you for the help!

Michael

macOS

michaelrileyCorrect answer

Inspiring

Here's the answer all you Mac users!

1. Close Photoshop > click on finder > click on GO menu in top on the right side of apple logo > go to folder > Then type ~/Library

2. Hit ok and open Preferences folder > Adobe Photoshop [2025] > Adobe Photoshop [2025] Settings

3. Then open Adobe Photoshop [2025] Settings and rename the file of adobe Photoshop 2025 prefs.psp file to adobe Photoshop 2025 prefsold.psp

4. Then reopen Photoshop from creative cloud and it will work great! Then you can rock on!

Michael Riley

Edward Caruso Photography

Participating Frequently

Is this a bug? I can no longer access the ratio drop down in Marquee. IS this intentional on Adobe's part?

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michaelrileyAuthor

Inspiring

Hi Edward,

Not sure if it's a bug, but this will work:

1. Close Photoshop > click on finder > click on GO menu in top on the right side of apple logo > go to folder > Then type ~/Library

2. Hit ok and open Preferences folder > Adobe Photoshop [2025] > Adobe Photoshop [2025] Settings

3. Then open Adobe Photoshop [2025] Settings and rename the file of adobe Photoshop 2025 prefs.psp file to adobe Photoshop 2025 prefsold.psp

4. Then reopen Photoshop from creative cloud and shine on!

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Michael Riley

Edward Caruso Photography

Participating Frequently

Then all preferneces in all tools and menus will be reset to default?

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davescm

Community Expert

Click on the 'Style' dropdown just to the left of those ratios and choose 'Fixed Ratio'. The boxes will ungrey.

Dave

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michaelrileyAuthor

Inspiring

Hi Dave

Thank you so much for the help. When I click “style” only Generate Image and Import Image appears.

Michael

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Michael Riley

Trevor.Dennis

Community Expert

I've tried to duplicate your result on Windows release and beta, and Mac beta, but can only see the expected result. You can reset the Marquee tool. It always feels like a cop out suggesting a reset, because it doesen't tell you what the issue was, so you learn nothing.

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