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M
michaelriley
Inspiring
March 20, 2025
Answered

Why are the Photoshop Width and Height Ratio number boxes greyed out?

  • March 20, 2025
  • 2 replies
  • 1695 views

Hello Adobe Community,

 

Why are the Width and Height Ratio number boxes greyed out?

I used to be able to select a Fixed Ratio with the Marquee Selection tool.

Is that no longer possible?

 

Thank you for the help!

 

Michael

Correct answer michaelriley

Here's the answer all you Mac users!

 

1. Close Photoshop > click on finder > click on GO menu in top on the right side of apple logo > go to folder > Then type ~/Library

 

2. Hit ok and open Preferences folder > Adobe Photoshop [2025] > Adobe Photoshop [2025] Settings

 

3. Then open Adobe Photoshop [2025] Settings and rename the file of adobe Photoshop 2025 prefs.psp file to adobe Photoshop 2025 prefsold.psp

 

4. Then reopen Photoshop from creative cloud and it will work great! Then you can rock on!

2 replies

Edward Caruso Photography
Edward Caruso Photography
Participating Frequently
March 30, 2025

Is this a bug? I can no longer access the ratio drop down in Marquee. IS this intentional on Adobe's part?

M
michaelrileyAuthor
Inspiring
March 30, 2025

Hi Edward, 

 

Not sure if it's a bug, but this will work:

 

1. Close Photoshop > click on finder > click on GO menu in top on the right side of apple logo > go to folder > Then type ~/Library

 

2. Hit ok and open Preferences folder > Adobe Photoshop [2025] > Adobe Photoshop [2025] Settings

 

3. Then open Adobe Photoshop [2025] Settings and rename the file of adobe Photoshop 2025 prefs.psp file to adobe Photoshop 2025 prefsold.psp

 

4. Then reopen Photoshop from creative cloud and shine on!

Michael Riley
Edward Caruso Photography
Edward Caruso Photography
Participating Frequently
March 30, 2025

Then all preferneces in all tools and menus will be reset to default?

davescm
Community Expert
davescmCommunity Expert
Community Expert
March 20, 2025

Click on the 'Style' dropdown just to the left of those ratios and choose 'Fixed Ratio'. The boxes will ungrey.

 

Dave

M
michaelrileyAuthor
Inspiring
March 20, 2025

Hi Dave

 

Thank you so much for the help. When I click “style” only Generate Image and Import Image appears.

 

Michael

Michael Riley
Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
March 20, 2025

I've tried to duplicate your result on Windows release and beta, and Mac beta, but can only see the expected result.  You can reset the Marquee tool.  It always feels like a cop out suggesting a reset, because it doesen't tell you what the issue was, so you learn nothing.

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