Why can Adobe never produce software that works properly first time - your paying customers would like answers.

Every time Adobe launches a new update we seem to continually go through this phase of crashes, instability and losing features regardless of whether it’s Photoshop, Lightroom or Premiere Pro.
As someone who has been with Adobe from the beginning, I’m becoming increasingly frustrated and annoyed that as a paying customer I am being supplied with a product that does not work as described.  Looking at the multitude of comments across multiple forums, it’s obvious that the latest Photoshop update was rushed through without being tested properly.  If it has been then might I suggest Adobe find itself some new software developers. 
The way Adobe behaves, it appears the company couldn’t care about the opinions of it’s customers.  We pay a substantial amount of money every year to use the products yet are continually without fail let down by the quality of the product.  Perhaps if customers start looking at the legalities of supplying a product that is not fit for purpose and start to make refund claims against Adobe things might change.  We can no longer be held to ransom by Adobe and as a commercial operator, I am now exploring viable alternatives that actually work.