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ZAA6622
Participant
August 23, 2026
Question

Why is the most recent version of Photoshop so insufferably broken?

  • August 23, 2026
  • 3 replies
  • 63 views

I downloaded the latest version of Photoshop for work the other day, and I am unable to even create a new blank template without the entire program crashing. Is this a common issue with the new release? I’ve updated my graphics card, uninstalled and reinstalled multiple times, and am now attempting to revert to an older version because I have work I need to do.

This is an insane amount of hassle for the cost of a subscription.

    3 replies

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    August 24, 2026

    Usually this is a GPU issue. GPU requirements tend to increase with every new version, and a GPU that used to work may not with new Photoshop graphics code. Latent problems may turn up.

     

    System Info may show what the problem is.

     

    And yes, Photoshop 27.9 is rock solid here too.

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      August 24, 2026

      For a superficial check on GPU issues one can try turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Settings > Performance > Graphic Processor Settings) and restarting Photoshop. 

        KR Seals
        Community Expert
        KR SealsCommunity Expert
        Community Expert
        August 23, 2026

        More information would be helpful. Please copy the information you will find in the Menu → Help → System Info. Then paste it directly in a reply in this thread. 

        Just two days ago, I created a fairly complex composite illustration with PS Ver. 27.9.1 with no issues at all. My system info is in my signature.

        Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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