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Participant
August 15, 2026
Question

Why my Photoshop eyedropper tool not working outside the app? I already turn on all the Privacy Security on Mac but nothing happened

  • August 15, 2026
  • 3 replies
  • 24 views

I already turn on all the Privacy Security on Mac but nothing happened. Full disk access, accessibility, record, anything. It’s still cannot using eyedrop tool outside Photoshop. I’m using Photoshop 2026 with Macbook

    3 replies

    Jeff Arola
    Community Expert
    Community Expert
    August 16, 2026

    LAMY2017,

     

    If you go to Apple>System Settings>Privacy & Security>Screen & System Audio Recording, is the

    Adobe Photoshop 2026.app listed there?

    Jeff Arola
    Community Expert
    Community Expert
    August 16, 2026

    Try this PSUserConfig

    Enable Eye Dropper outside Photoshop on macOS

    https://helpx.adobe.com/photoshop/kb/enable-optional-extensions-photoshop-cc.html#enable-eye-dropper

     

    The linked page explains how to create that PSUserConfig.txt 

    Legend
    August 16, 2026

    I just tried using the instructions from that page, ​@Jeff Arola. No Go.

    [by the way, I don’t know where the OP came to their conclusion about security. Out of curiosity, I did check file info [command+I] after I created the txt file; “staff” and Everyone permission were set to Read only. I changed my file to Read&write. Made no difference.]

    I still can’t use Option+Eyedropper to sample outside of Ps 27.9.1. I did restart Ps, but did not think a system restart was necessary.

    Many Ps versions ago, one used to be able to turn off the Application Frame in Ps/MacOS then sample colors from the application below. As I remember, that functionality wasn’t available for Windows.

    Larry