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Participant
October 31, 2023
Answered

Why this white box came every time i create anything or move it

  • October 31, 2023
  • 1 reply
  • 520 views

this is very irritating for me  create any thing this box came over the size of that brush space

 

This topic has been closed for replies.
Correct answer Ged_Traynor

@AxelMatt if the OP is using version 25.1 "Disable Native Canvas" is no longer an option

1 reply

Community Expert
October 31, 2023

Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it helps, check if there are a new version of the driver for your graphic card is available. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

You can also check out the steps suggested here:  https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Another try is to enable the Older GPU Mode option in "Preferences" > "Technology Previews" > "Use Older GPU Mode (pre 2016)". Then goto "Preferences" > "Technology Previews" and enable "Disable Native Canvas". Restart Photoshop.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

 

If this all doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
October 31, 2023

@AxelMatt if the OP is using version 25.1 "Disable Native Canvas" is no longer an option

Community Expert
October 31, 2023

@Ged_Traynor Thanks for the info. I've installed the update an hour ago and I don't have check all changes.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI