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Participant
October 9, 2026
Question

Will I get a refund?

  • October 9, 2026
  • 1 reply
  • 13 views

I'm a college student and my school didn't have my school email registered to be able to use the photoshop subscription attached to it the first couple of weeks of the semester, so I used my personal email to use the free trial until it got settled. I forgot to cancel the free subscription once I got it, and it ended up charging $25 to my account. I just want a refund because I need every dollar I have.

    1 reply

    Community Expert
    October 9, 2026

    Please contact the Adobe support. This is a public forum and not the link to Adobe support. Sorry, but we're normal users  and we can't help with account and/or payment problems. 

    Please click the link below to contact Adobe staff to help. 

      

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    https://helpx.adobe.com/contact.html 

     

    Click the chat icon in the lower right and type "agent" to get a human and not the chat bot

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    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI