Inspiring

Question

Workspaces No Longer Work For Two Monitors

Forum|Forum|3 years ago
January 18, 2023
5 replies
1046 views

Hello All,

Not sure is this is the right place for this but here goes:

Since upgrading my computer from a iMac to a Studio and the Mac OS to Ventura along with the Adobe suite of apps, all my Workspaces no longer remember the position of my pallettes on the secondary monitor. Every time I close all open documants and then go back into Photoshop, Illustrator, InDesign, etc the pallettes are all piled up on one another or in the wrong monitor.

Very maddening.

Any ideas what went wrong?

TIA

Eric

Creative Cloud

N

Nicholas2283673083e9

Participant

Hi there. I'm not sure when all of this started but I'm experiencing this exact same issue. It happens with Photoshop, InDesign, and Illustrator. It isn't just when the computer goes to sleep or after closing/reopening. It even happens after the screensaver goes on even for a few minutes. I come back and my saved workspace pallets are scattered all over the place. Some stay on the external monitor, but most get piled on the main laptops screen.

I literally reset my workspace(s) 10+ times a day. It may seem trivial but it's very frustrating and an unecessary interruption to mine (or anyone elses) workflow.

H

hank_stamperAuthor

Inspiring

Nope, still happening.

H

hank_stamperAuthor

Inspiring

Any word on fixing this? It has been going on now for a long time.

mglush

Community Expert

Hi!

We are sorry to hear that you are having this problem!

I did a search on your issue and found another thread from February: https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sleep/m-p/11957782

The short answer is that the team knows about the problem and is in the process to fix it. I've linked the thread above, and please read the pinned reply by Anshul Saini to get a more detailed explanation.

Michelle

N

Nicholas2283673083e9

Participant

Good morning! This thread is from about a year ago and I'm still experiencing the same issue. My laptop doesn't even have to go to sleep anymore for it to happen. I walk away for merely a few minutes. I come back to a screensaver and all my tools have moved onto the main laptop screen and it can't be fixed unless I reset the workspace. Please find a way to fix this. It's absolutely maddening.

A

Aleke

Community Manager

Hi @Nicholas2283673083e9!

Since the original thread is a few years old, I recommend starting a new one so your comments don't get overlooked. We'd love to help! When you create the new thread, please include all relevant details or screenshots and make sure it's in the correct board for the app you need help with.
Photoshop
Illustrator
InDesign

Thank you! Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

H

hank_stamperAuthor

Inspiring

I'm still experiening this problem. Every time I let say Photoshop sleep, upon awakening all my pallettes are cramed in the main monitor. I have to reset the workspace every. single. time. It is getting frustrating. I'm not sure when this got broke.

Please help Eric

kglad

Community Expert

it might be more productive work one app at a time (and maybe you'll be able to apply one fix to the other apps).

H

hank_stamperAuthor

Inspiring

Okay. We can start with Illustrator if you wish, but the symptom is in Photoshop and InDesign as well.

I have found that I can hit the Reset [workspace] and the panes will populate the second monitor as I had left them the last time I used the application. It's just that every time I return to the application after closing all documents, the panes have all collapsed back on the primary monitor.

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