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Participant
Oct 31, 2021 9:42 PM UTC
Question

xNormal plugin

I use the xNormal plugin alot while working on assets. converting black and white information into normal maps.  Since i updated photoshop. I dont have a plugins folder anymore and I can't use the plugin.  Everytime I try, it sends me to the app store for plugins and its not in there.  Is there anything I can do? I have tried the chat help but i dont think the message was translating well.

 

I just want to be able to use my old plugin which is a 8BF file format.

4 replies

Trevor.Dennis
Community Expert
Community Expert
Apr 28, 2026 4:51 AM UTC

Have you contacted the author?  (s)he’s the person most likely to have an answer.  Mean while you can have multiple versions of Photoshop installed.  In fact, if you are using a Mac, you can have two versions open at the same time.

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Participant
Apr 28, 2026 2:01 AM UTC

It was grayed out for me as well when trying to use xN_Dilation.
The was was in 32 bit mode. I went to mode and changed the file to 8 bit and now I can use xNormal. Hope that works for you too,

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RosaPerry
Inspiring
Nov 1, 2021 4:41 AM UTC

Plug-ins need to be located in the Shared Creative Cloud plug-in location for Photoshop to see and load the plug-ins.

Find and install your previous plugins into 

Win: Hard Drive\Program Files\Common Files\Adobe\Plug-Ins\CC
macOS: Hard Drive/Library/Application Support/Adobe/Plug-Ins/[Photoshop version number]/File Formats.

 

https://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-troubleshooting.html

.

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Rosa
Participant
Nov 2, 2021 2:50 PM UTC

thank you. I have tried this method and it does not work with the plugin.  It seems updating photoshop has made my plugin pointless.

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