Known Participant

Question

Zoom and dragg problem (after latest update)

Forum|Forum|5 years ago
August 19, 2020
5 replies
1084 views

Trying to retoch a picture but every few minutes the zoom and dragg function stops working. I have to save what I'm doing, close and open up the picture again.

This is what my navigation panel shows after it's get stuck

This topic has been closed for replies.

A

AgaNagAAuthor

Known Participant

Wouw, still not fixed

------------------------------------------------------------------------------------------------------------------------------------------- Windows10Home64-bit/IntelCorei7-4810MQ CPU@2.80GHz/16GBRAM/NvidiaGeForceGTX880M

W

Walter Josef0101

Participant

same problem Windows10 pro 64 bit

Mohammad.Harb

Community Expert

Do you have the most recent update of graphic card driver ? If Not , update the graphic driver.

if yes, Try resetting the preferences:

edit-> preferences-> general

,click on reset preferences on quit , restart photoshop

A

AgaNagAAuthor

Known Participant

Yes I am on the most recent update of my graphic card driver.
Just did a reset of my prefences. It did not work
Again my working tab freezes after panning with spacebar and Wacom tablet.

Only difference is that now my file won't save, stuck at 10%

------------------------------------------------------------------------------------------------------------------------------------------- Windows10Home64-bit/IntelCorei7-4810MQ CPU@2.80GHz/16GBRAM/NvidiaGeForceGTX880M

Mohammad.Harb

Community Expert

Report this bug in the link below

https://www.adobe.com/products/wishform.html

A

AgaNagAAuthor

Known Participant

Any fix yet ?

------------------------------------------------------------------------------------------------------------------------------------------- Windows10Home64-bit/IntelCorei7-4810MQ CPU@2.80GHz/16GBRAM/NvidiaGeForceGTX880M

JJMack

Community Expert

Can you post all of Photoshop UI so we can see what tool you may be using and see what you mean by stuck seeing part of your navigation panel is not doing anything for me. Seeing all of you UI may help it may not. What does this show not much info.

Ths aspect ration of your window seems odd in the panel

your like this

JJMack

A

AgaNagAAuthor

Known Participant

Here is a my UI , this time the picture disappeared. Cant work like this

Im only using the (broken) healing brush and I'm draging the image with spacebar and mouse and then it freezes on me

------------------------------------------------------------------------------------------------------------------------------------------- Windows10Home64-bit/IntelCorei7-4810MQ CPU@2.80GHz/16GBRAM/NvidiaGeForceGTX880M

JJMack

Community Expert

It looks like your tabbed Image window is not correct. Do you have Legacy Compositing checked in your Preferences Performance section. There is an issue in some Photoshop version in that area that messes up images windows.

JJMack

marliton

Community Expert

Hi. Please try resetting the preferences: https://helpx.adobe.com/in/photoshop/using/preferences.html#AdjustpreferencesinPhotoshop

Marlon Ceballos

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