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Participant
Aug 6, 2026 12:15 PM UTC
Answered

フォトショップを起動すると、初期化していますでフリーズする

フォトショップを起動しようとすると、初期化していますでフリーズします。再インストール、初期化はしましたが駄目でした。解決方法が知りたいです。

    c.pfaffenbichler
    c.pfaffenbichlerCorrect answer
    Community Expert
    Aug 6, 2026 1:29 PM UTC

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/using/preferences.html

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

     

    Otherwise you could try using the Cleaner Tool before re-installing Photoshop. 

    https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/prepare-to-run-creative-cloud-cleaner-tool.html

    1 reply

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    Aug 6, 2026 1:29 PM UTC

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/using/preferences.html

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

     

    Otherwise you could try using the Cleaner Tool before re-installing Photoshop. 

    https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/prepare-to-run-creative-cloud-cleaner-tool.html

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