Skip to main content
Participant
August 15, 2017
Question

14 does not respond to commands

  • August 15, 2017
  • 1 reply
  • 320 views

All of a sudden, 14 has quit responding to commands, Sometimes, after a few minutes of spinning circles, it simply shuts down. If I try to shut it down after waiting for an eternity for nothing to happen, I cannot close it. Even Task Manager cannot close it.

Hope someone can help and thank you.

Mike

This topic has been closed for replies.

1 reply

Community Manager
August 15, 2017

Which OS are you working on?

Is this issue happening while using Editor or Elements Organizer or both?

Thanks,

Anwesha

ldddad06Author
Participant
August 15, 2017

Win 10

Both

Thanks,

Mike

Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5

Community Manager
August 16, 2017

Please follow this discussion thread for possible solution

Photoshop Elements 10 pulldown menus are now blank after Win10 Updates - Microsoft Community

Thanks,

Anwesha