Skip to main content
B
borninmt_82
Participant
February 24, 2020
Answered

2013 Photoshop Elements Photo Editor refusing to start. Application Manager error

  • February 24, 2020
  • 2 replies
  • 554 views

I have been running PSE 2013 on my laptop for several years now with zero problems. When I tried to open the Photo Editor today, I keep getting an error message:

"Adobe Application Manager, required to start your trial, is missing or damaged. Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager."

First of all, I'm not running a trial. I own a full copy of PSE 13. Secondly, when I go to the link, all I see are trial copies of programs, and none for PSE. Help, please. I don't understand how to fix my program.

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
February 25, 2020

See here:

https://community.adobe.com/t5/photoshop-elements/find-application-manager-to-download-for-elements-13/td-p/9064265?page=1

B
borninmt_82Author
Participant
February 25, 2020

That actually worked. Except...I basically had to reinstall PSE. Which required me to re-enter my serial number. I have the discs, so not a problem. Except now I'm getting a message that the serial number is already in use by the maximum allowed computers. How do I change that? I only have one computer that I use online.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 25, 2020

Go to Adobe Customer Support Chat and only ask to have your activations reset.

 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 25, 2020

    I've moved this from the Premiere Elements forum to the Photoshop Elements forum so that proper help can be offered.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices