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Participant
February 2, 2020
Question

2020 dmg is damaged

  • February 2, 2020
  • 2 replies
  • 892 views

so...i upgraded to Catalina and purchased elements 2020...but after download of elements 2020 and attempted installation i get this error message: 

“PhotoshopElements_2020_WWEFDJ.dmg” is damaged and can’t be opened. You should move it to the Trash.

 

what next??/

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2 replies

Medha_Sharma
Adobe Employee
Adobe Employee
February 4, 2020

Hello,

 

Could you please try the following steps?

Right-click on the ‘Install’ file > Show Package Contents > Contents > MacOS > Install to install the build

 

Let us know if this works for you.

 

Regards,

Medha

99jon
Legend
February 2, 2020

Try the download link at my blog which is a light weight installer. It’s for the free trial which is the same as the full version. You can license/activate with your serial number after installation has been completed.