2021 download doesn't include both Mac and Windows.

Forum|Forum|5 years ago
October 20, 2020
2 replies
251 views

I am VERY dissapointed with Adobe. I was using Elements 2014 on my Windows desktop and my Mac laptop when I wasn't at home. I only had to purchase one product. Finally, I decided to upgrade to the 2021 version only to find out that THEY WANT TO TO PAY AGAIN for the Mac version. As I don't use both computers at the same time one price should cover both operating systems. (If I had a Windows laptop I would be able to have the program installed on both my desktop and my laptop) Buying the program twice adds up to quite a chunk of change. That's my little rant. Perhaps someone at Adobe will notice this and rectify their mistake. Thanks.

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ShelLuser

Inspiring

Errr, I don't think the above is correct. In fact, I'm pretty sure of it.

I just upgraded from PSE 2020 (MS Store version) to PSE2021 using the Adobe website and I was offered both the Windows and Mac version. I simply had to pick my download! Could even have grabbed both if I wanted to.

Obviously I don't know what went wrong for you, but if you upgrade (or buy too I assume) you'll get access to both versions. I did...

D

defaultkotyli4q8d6mAuthor

Participant

Thank you. I was not given a key for the Mac version. The key they gave me
only worked fir Windows. However, I was eventually able to contact support
and they got me what I needed.