2023 photoshop elements won't open. 2020 crashes when trying to print

Question

I upgraded to 2023 Elements suite earlier this year. Suddenly it stopped opening. I can use the earlier version(s) that I have, but 2020 crashes when I try to print withing the app. I can create files that I can print outside of Photoshop, but then I lose the print lines and actual dimensions. Windows wants to resize to fit the paper.

I have uninstalled and reinstalled the 2023 suite to no avail. Suggestions?

hatstead · Accepted Answer

Try resetting preferences. Go to Edit>Preferences>General, and click on the button to reset preferences on next launch. Close PSE and reopen.

PS You don't state whether you are attempting to print via Editor or Organizer. Note that the print engines are not the same. Try Organizer print if Editor fails, or vice versa. Please report back.

Peru Bob · Answer

Try updating the printer driver.

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