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Known Participant
May 4, 2025 8:27 PM UTC
Question

7-day trial of PSE 2025

I just downloaded PSE 2025's 7-day trial. I'm able to open the app, but on the home page where it asks you to open Organizer or Photo Editor, when I click on Editor, it opens this screen (see attached photo).

 

When I click on Get Started, it takes me to the Internet, to this page.

 

What am I doing wrong? I'm working in Windows 10, 64 bit.

 

4 replies

Participant
May 28, 2025 6:55 AM UTC

Can you please tell me what happened after your free 7 day trial? Did it simply stop working? I'm hoping my Adobe account isn't automatically charged. 

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Glenn 8675309
Legend
May 28, 2025 12:11 PM UTC

it is not.

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Greg_S.
Community Expert
Community Expert
May 4, 2025 10:30 PM UTC

You need to click on the  Start free trial button:

 

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Inspiring
May 4, 2025 11:00 PM UTC

Yes, I do that and it sends me to that web page. I am chatting with an agent now, and I'm still getting nowhere. I keep ending up at that web page. I don't understand what the problem is.

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