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T
thesilverperson
Participant
September 25, 2022
Answered

Activating Photoshop Elements 2022

  • September 25, 2022
  • 1 reply
  • 635 views

Hi,

 

I registered my licence code, for Photoshop Elements 2022, on the online Adde registration site.

I then downloaded and installed the application.

 

When I open Photoshop Elements editor, it asks to activate the application. I log into my account, and then get a blank screen (see attached).

 

Can anyone help at all?

This topic has been closed for replies.
Correct answer thesilverperson

Hi,

I did liaise with Adobe Support. The actual solution was:

 

* Not to log into the app via Google OAuth.

* Instead login via Adobe credentials.

 

It all then worked. I found a bug 😕😕

1 reply

hatstead
hatstead
Inspiring
September 25, 2022

You may have to install the Creative Cloud application prior to installing PSE. You don't have to purchase any of the programs listed. Just install it.

How to download the Creative Cloud desktop app (adobe.com)

If the problem persists, contact Adobe directly.

Contact Customer Care (adobe.com)

Reach us by phone (adobe.com)

Let us know how you make out.

T
thesilverpersonAuthorCorrect answer
Participant
October 3, 2022

Hi,

I did liaise with Adobe Support. The actual solution was:

 

* Not to log into the app via Google OAuth.

* Instead login via Adobe credentials.

 

It all then worked. I found a bug 😕😕

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