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Participant
Sep 25, 2022 8:35 PM UTC
Answered

Activating Photoshop Elements 2022

Hi,

 

I registered my licence code, for Photoshop Elements 2022, on the online Adde registration site.

I then downloaded and installed the application.

 

When I open Photoshop Elements editor, it asks to activate the application. I log into my account, and then get a blank screen (see attached).

 

Can anyone help at all?

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thesilverpersonCorrect answer
Participant
Oct 3, 2022 11:35 AM UTC

Hi,

I did liaise with Adobe Support. The actual solution was:

 

* Not to log into the app via Google OAuth.

* Instead login via Adobe credentials.

 

It all then worked. I found a bug 😕😕

2 replies

hatstead
Inspiring
Sep 25, 2022 11:34 PM UTC

You may have to install the Creative Cloud application prior to installing PSE. You don't have to purchase any of the programs listed. Just install it.

How to download the Creative Cloud desktop app (adobe.com)

If the problem persists, contact Adobe directly.

Contact Customer Care (adobe.com)

Reach us by phone (adobe.com)

Let us know how you make out.

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thesilverpersonAuthorCorrect answer
Participant
Oct 3, 2022 11:35 AM UTC

Hi,

I did liaise with Adobe Support. The actual solution was:

 

* Not to log into the app via Google OAuth.

* Instead login via Adobe credentials.

 

It all then worked. I found a bug 😕😕

Translate