Participant

Answered

Activating PSE 2021 Serial Number Problem

Forum|Forum|5 years ago
January 25, 2021
1 reply
552 views

I purchase PSE 2021 and received a 24 digit serial number. When I go to activate after downloading 2021, I am asked for a 6 digit number? Where is the 6 digit number, or where can I activate with the 24 digit number? Why is this always so complicated?

Activation

This topic has been closed for replies.

Correct answer donmetznik

Solved my own problem. The screen asks for 6 blocks of digits, not 6 digits. Duh!

donmetznikAuthorCorrect answer

Participant

Solved my own problem. The screen asks for 6 blocks of digits, not 6 digits. Duh!

Community Expert

Community Expert

Hi @donmetznik,

Glad you got it all sorted 🙂

For anyone who reads this, the PSE serial numbers are 24 digits long and start with 1057.

https://helpx.adobe.com/photoshop-elements/kb/find-serial-number-elements.html

================
[Moderator moved from Download & Install to Photoshop Elements.]

Nancy O'Shea— Product User & Community Expert